Legal

Privacy Policy

Effective date: July 4, 2026  •  Last updated: July 4, 2026

1 Introduction

This Privacy Policy explains how ConvoyX ("ConvoyX", "we", "us", or "our") collects, uses, shares, and protects your information when you use the ConvoyX mobile application (the "App"). ConvoyX is a group motorcycle ride management app that lets riders create and join group rides, view each other's live location during a ride, navigate together, communicate, and send emergency alerts.

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

2 Information We Collect

We collect only the information needed to provide ConvoyX's ride, navigation, communication, and safety features. This includes information you provide, information generated while you use the App, and information collected automatically from your device. The categories below describe each type in detail.

  • Account & profile information you provide when registering and setting up your profile.
  • Location data used for live ride tracking, navigation, and emergency alerts.
  • Ride information such as rides you host or join, messages, SOS alerts, and hazard reports.
  • Device & technical information needed to deliver notifications and keep the App reliable.
  • Payment information processed by our payment provider when you subscribe to ConvoyX+.

3 Location Data

Location is central to how ConvoyX works. With your permission, the App accesses your device's precise (GPS) location to:

  • Show your live position to other riders in a ride you have joined.
  • Provide in‑app navigation and turn‑by‑turn directions.
  • Keep the convoy synced on a shared route.
  • Include your location in an SOS emergency alert or hazard report you send.

ConvoyX may collect location in the background (while the App is not open) so your position stays visible to your convoy and so safety features keep working during an active ride. Background location is used only in connection with an active ride.

Your live location is shared only with members of a ride you actively join, and only while that ride is active. You can revoke location access at any time in your device settings — note that doing so disables live tracking, navigation, and location‑based safety features.

4 Ride Information

When you host or participate in rides, we process information that makes group riding possible:

  • Ride details — rides you create or join, invite codes, participants, and route/destination information.
  • Group chat messages — the text messages you send within a ride, along with your name and profile photo shown to other riders.
  • Voice communication — when you use voice channels, your microphone audio is streamed in real time to other riders through our voice service providers. Voice is used for live communication only and is not recorded or stored by ConvoyX.
  • SOS emergency alerts — when you trigger an SOS, we share your name and current location with other riders in your convoy so they can respond, and record the alert's status until it is resolved.
  • Hazard reports — road hazards you report, with the associated location, so other riders can be warned.
  • Ride statistics — data such as distance and duration generated from your rides.

5 Account Information

To create and personalize your rider profile, we collect information you provide, which may include:

  • Identity & contact — your name, phone number, email address, and/or username and password (or Google sign‑in).
  • Profile — profile photo, motorcycle/bike details, and the cities you ride in.
  • Safety details — your emergency contact and, optionally, your blood group. This information is used to help responders assist you in an emergency.
  • Subscription status — whether you have an active ConvoyX+ subscription.

Safety details such as your emergency contact and blood group are optional and are collected only to support ConvoyX's emergency features. You can add or remove them at any time in your profile.

6 Device Information

To keep the App reliable and deliver notifications, we automatically collect limited technical information, which may include:

  • Push notification token — a device identifier used to send you ride and alert notifications.
  • App and device details — such as app version and general device/OS information for compatibility and troubleshooting.
  • Connectivity status — to adapt features to your network availability.
  • Camera, photos, and Bluetooth — accessed only when you use related features (e.g., setting a profile picture, saving a shared image, or connecting an audio device for voice). We do not access these unless you use the feature and grant permission.

7 Firebase Services

ConvoyX uses Google Firebase to power core functionality. Depending on the feature, your information may be processed by the following Firebase services:

  • Firebase Authentication — to create and secure your account and sign‑in.
  • Cloud Firestore and Realtime Database — to store and sync ride data, profiles, messages, and live locations between riders.
  • Firebase Storage — to store images such as your profile photo.
  • Firebase Cloud Messaging (FCM) — to deliver push notifications.

Your use of these features is also subject to Google's privacy practices. See Firebase Privacy and Security and the Google Privacy Policy.

8 Google Maps Usage

ConvoyX uses Google Maps to display maps, show rider locations, and provide navigation and directions. When you use these features, location and map interactions may be processed by Google. Your use of Google Maps within the App is subject to the Google Privacy Policy and Google Maps/Google Terms of Service.

9 Notifications

With your permission, ConvoyX sends push notifications for events such as ride invites, ride updates, SOS alerts, and other important activity. You can disable notifications at any time in your device settings, though this may prevent you from receiving time‑sensitive safety alerts.

10 Data Security

We take reasonable technical and organizational measures to protect your information. Data is transmitted over encrypted connections, and access to stored data is controlled through authentication and server‑side security rules. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11 Third‑Party Services

ConvoyX relies on trusted third‑party services to provide certain features. These providers process only the data necessary to perform their function and are governed by their own privacy policies:

  • Google / Firebase — authentication, database, storage, notifications, and Google Sign‑In. Privacy Policy
  • Google Maps — maps, geolocation, and navigation. Privacy Policy
  • Agora and LiveKit — real‑time voice communication during rides. Voice is streamed live and not stored by ConvoyX.
  • Razorpay — payment processing for ConvoyX+ subscriptions. Payment details you enter are handled by Razorpay; ConvoyX does not store your full payment card or UPI credentials. Privacy Policy

We do not sell your personal information.

12 Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Correct or update inaccurate information (much of which you can edit directly in the App).
  • Request deletion of your account and associated data.
  • Withdraw permissions (such as location, camera, microphone, or notifications) through your device settings.

To exercise any of these rights, contact us using the details in the Contact section below.

13 Account Deletion

You can request deletion of your ConvoyX account and associated personal data at any time. To do so, use the account deletion option within the App (where available) or email us at vedantbharad@gmail.com. Upon a verified request, we will delete or anonymize your personal information, except where we are required to retain certain data to comply with legal obligations, resolve disputes, or enforce our agreements.

14 Children's Privacy

ConvoyX is intended for licensed motorcycle riders and is not directed to children. We do not knowingly collect personal information from children under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps to delete it.

15 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App or to legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you within the App. Your continued use of ConvoyX after changes take effect constitutes acceptance of the updated policy.

16 Contact Information

If you have questions, requests, or concerns about this Privacy Policy or your data, please contact us: